The same phone sold twice
With IMEI-exact stock, a unit must be in stock at this branch to be billed, and once it is sold it cannot be sold again.
From the shelf to the service desk, every handset keeps one history: purchase, sale, warranty and repair. Built for mobile phone, accessory and electronics stores.
With IMEI-exact stock, a unit must be in stock at this branch to be billed, and once it is sold it cannot be sold again.
Look up any handset by IMEI, invoice or customer and see when it was bought, where, and whether a warranty claim is open.
Each repair gets a job card that moves through intake, diagnosis, parts, ready and handed back. Device passcodes are never stored.


Compare these situations with the work your team handles now.
Find the available unit by model and IMEI, then bill the exact device handed over. Its purchase and sale stay connected to that identifier, so later warranty questions start with a reliable record.
Record the old phone as an exchange or buy-back with its condition and seller details. Keep that intake separate from the new handset sale so stock and cash are easier to reconcile.
Look up the customer or IMEI, review the sale and warranty record, then open a repair job card. Follow the device through diagnosis, parts used, ready and handover.
Track every IMEI through sale, exchange, warranty and repair, with EMI and staff incentives built in.
Also included: billing, stock, GST and UAE VAT, staff roles and reports from the inPos core. See all features.
Bring your actual products, processes and devices. We can walk through these checks together.
Bring sample handset identifiers and ask to trace receiving, sale and a later warranty lookup.
Walk through the information your technicians capture, the job statuses they use and how parts are recorded.
Ask how a lender settlement and an exchanged device appear alongside the original invoice and daily cash.
Yes. Handsets are sold by IMEI. A unit has to be in stock at the billing branch, and once sold it cannot be billed again.
Yes. Record the finance deal with the lender at billing. Settlements from the lender are tracked separately from cash and UPI, so your drawer always matches.
Yes. Exchange and buy-back record the seller’s identity and the phone’s grading, and keep the purchase apart from your sales cash.
Yes. Record a pre-booking for the customer and see all open bookings in one list. You can cancel a booking if plans change.
No. Repair job cards never ask for or store device passcodes.
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