Last updated 30 October 2026
Draft: this page is pending legal review and may change before launch.
Who we are
inPos is a cloud point-of-sale and business management service made by Innerix Technologies LLP. Innerix Technologies LLP, Kerala, India. Email sales@inpos.co.in or call +91 8089224309.
Two roles
For your inPos account (owner and staff logins, billing and subscription details) we decide how data is used.
For the records your business keeps in inPos (customers, patients, students, suppliers, sales, invoices and stock) your business decides how that data is used, and we process it on your behalf to run the service.
What we collect
Account details: name, phone number, email address, business name, address and tax registration (for example GSTIN).
Business records you enter or import: products, stock, sales, invoices, customers, appointments, fees, staff and reports.
Subscription and payment records: plan, invoices and payment status. Card, UPI and bank details you enter at checkout are handled by our payment gateways (Razorpay and PhonePe); we do not store your card number.
Partner details for partner programme members, including PAN and payout bank or UPI details, stored encrypted. Full Aadhaar numbers are not kept.
Technical data: device and browser type, app version, sign-in times and security logs, used to keep accounts secure.
Messages you send us through the contact form, WhatsApp, phone or email.
How we use data
To provide inPos: sign-in, billing, stock, reports, invoices and the other features you use.
To manage your subscription, issue tax invoices and process payments and refunds.
To support you, answer demo requests and send service messages about your account.
To keep the service secure, prevent fraud and abuse, and meet legal and tax obligations.
Messages to your customers
When you share an invoice or reminder on WhatsApp or SMS from inPos, the message is sent from your own phone and account. inPos records that it was sent but does not send it on your behalf.
Sharing
We share data only with service providers that help us run inPos (hosting, payment gateways, email and messaging providers), under contracts that limit their use of it, and with authorities when the law requires it.
We do not sell personal data.
How long we keep data
While your account is active, your records are kept so you can use them.
If you ask to delete your personal account, it is anonymised after a cooling-off period during which you can cancel the request.
If a business is closed, it stays read-only and available for export for a period before closure. After closure, personal details of its customers, students, staff and suppliers are erased.
Tax invoices, payments and ledgers are kept for as long as tax and accounting laws require, with only the identifiers those laws need.
Your choices and rights
Business owners can export their data from inPos at any time. Export download links expire after a short time for security.
You can ask us to access, correct or delete your personal data, or ask a business that uses inPos to do so for data it controls. Contact us using the details below.
Security
Data is sent over encrypted connections. Sensitive values such as payment gateway credentials, bank account numbers and partner KYC numbers are encrypted at rest. Access inside each business is limited by staff roles and permissions.
Changes and contact
We will post changes to this policy on this page and update the date above. For important changes we will also tell account owners.
Questions or requests: Innerix Technologies LLP, Kerala, India. Email sales@inpos.co.in or call +91 8089224309.